Shipping policy

Thank you for shopping with Bravento Home. We are committed to delivering your order quickly and efficiently.

Order Processing

All orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Time

Once your order has been processed, delivery typically takes 1–3 business days.

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, customs procedures, or other circumstances beyond our control.

Order Tracking

When available, tracking information will be sent to the email address provided during checkout once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout.

Bravento Home is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided by customers.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays may occur.

If your order has not arrived within the expected timeframe, please contact our support team and we will investigate the shipment with the carrier.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product.

We will review the situation and work to provide an appropriate resolution.

Incorrect Items

If you receive an incorrect item, please contact us as soon as possible. We will arrange a replacement or provide further instructions to resolve the issue.

Contact Information

Bravento Home

Email: support@braventohome.shop

Phone: +44 7985 612198

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Warehouse Address:

10 Medlock Wy,
Clitheroe,
BB7 2FG,
United Kingdom