Privacy policy

Bravento Home respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Order history
  • Device and browser information
  • IP address and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and services
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Payment Security

Payments are processed through secure third-party payment providers. We do not store or have access to your complete payment card information.

Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance the shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Comply with legal requirements
  • Protect our business from fraud or abuse

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement appropriate security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain data processing activities
  • Request a copy of your personal data

To exercise any of these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

Bravento Home

Email: support@braventohome.shop

Phone: +44 7985 612198

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT)

Warehouse Address:

10 Medlock Wy,
Clitheroe,
BB7 2FG,
United Kingdom